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Your voice matters

Grievance Procedure

Report violations of human rights or labour standards.

Contact Address

Weberei Pahl GmbH Responsibility Webereistraße 1 97900 Külsheim Germany
Contact by Mail

verantwortung@weberei-pahl.de

We are keen to know if a complaint or even just a bad feeling arises about conditions at our partners or other effects of our business activities on human rights.

At Weberei Pahl GmbH, as well as at our production sites in Turkey and Egypt, we have a constructive and open approach. At the same time, all managers up to and including the management are always approachable for every employee. We call this a practised “open door policy”.

In addition, there is a contact person for each location. This defined person or office formally accepts and deals with complaints/incidents independently of the management, without penalising themselves, the potentially affected persons or vulnerable groups.

However, should this not be sufficient, anyone may contact us directly using the contact details above. Be sure to provide us with all the necessary details so that we can investigate your report seriously.

If for any reason you do not wish to contact us directly, you have the option of using the independent complaints channel via your local authorities or organisations. As an international company, we are committed to complying with the OECD Guidelines for Multinational Enterprises. An independent complaints procedure is available through the National Contact Point of the Government of the Federal Republic of Germany. (Note: The National Contact Point for the OECD Guidelines is located in the Federal Ministry for Economic Affairs and Energy.)

National Contact Point of the Government

Contact Form

You can also send us your information anonymously via this contact form.

Please note that we can only follow up on specific information if we receive concrete details (such as locations, dates, affected areas/departments, affected persons, etc.).

Only if you provide us with your contact details will we be able to send you feedback or follow up on your information in more detail.

At the same time, we assure you of the highest confidentiality in handling your data and information.